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Alan De Smet
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Gen Con Indy 2003 Trip Report
> Customer Service
Customer Service
A shot of the customer service line while I was trapped in it. When Gen Con lost my registration materials, I got to spend an hour in this line to try and rectify it. Between this and the multi-hour on-site registration lines, I can definately say that customer support was a weak point of Gen Con Indy 2003.